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Community Health Group Web site Terms of Use


These Community Health Group Member Portal Terms of Use (“Terms of Use”) govern your use of the Community Health Group web site and Member Portal (collectively, the “Site”). These terms are a legally binding agreement between you and Community Health Group. Your compliance with these Terms of Use is a condition to your use of the Site. If you do not agree to be bound by the Terms of Use, you may not use the Site. Please also consult our Privacy Policy for a description of our privacy practices and policies. “We” and “our” refer to Community Health Group when used in these Terms of Use.

1. Ownership Of The Site

All pages within this Site and any material made available for download are the property of Community Health Group, or its licensors or suppliers, as applicable. The Site is protected by United States and international copyright and trademark laws. The contents of the Site, including without limitation the files, documents, text, photographs, images, audio, and video, and any materials accessed through or made available for use or download through this Site (“Content”) may not be copied, distributed, modified, reproduced, published or used, in whole or in part, except for purposes authorized or approved in writing by Community Health Group. You may not frame or utilize framing techniques to enclose, or deep link to, any name, trademarks, service marks, logo, Content or other proprietary information (including; images, text, page layout, or form) of Community Health Group without our express written consent.

Subject to these Terms of Use, Community Health Group grants you a nontransferable, nonexclusive, revocable, limited license to view the Content solely for your personal use in connection with the Community Health Group services. Community Health Group retains all rights, title and interest in and to the Site, including the Content, and all intellectual property rights, including all copyright, trademark, patent and trade secret rights in the Site. We may terminate this license at any time for any reason. If you breach any of these Terms of Use, your license to the Content terminates immediately. Upon the termination of this license you must stop using this web site and destroy all copies, including electronic copies, of the Content in your possession or control.

You are not required to provide any feedback or suggestions about the Site, but in the event you choose to do so, all such feedback or suggestions (“Feedback”) will be considered non-personal, non-confidential (except for personal information as described in our Privacy Policies) and nonproprietary. You hereby grant Community Health Group a perpetual, sublicensable, assignable, unrestricted, worldwide, royalty-free, irrevocable license to use, reproduce, display, perform, practice, modify, create derivative or collective works, transmit and distribute your Feedback, in whole or in part, and including all intellectual property rights therein and to otherwise fully exploit the Feedback for Community Health Group’s business purposes.

2. Restrictions on Use of the Site

You may not:

  • use the Site or Content in any way not explicitly permitted by these Terms of Use;
  • copy, modify or create derivative works involving the Content, except you may print a reasonable number of copies for your personal use, provided that you reproduce all proprietary copyright and trademark notices;
  • misrepresent your identity or provide us with any false information in any information-collection portion of the Site, such as a registration or application page;
  • violate or intend to violate the security of the site or take any action intended to interfere with the operation of the Site;
  • access or use the Site or any portion of the Site without authorization;

You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. You agree to defend, indemnify and hold Community Health Group harmless from and against all third party claims, damages and expenses (including reasonable attorneys’ fees) against or incurred by Community Health Group arising out of your breach of these Terms of Use or violation of applicable law, your use or access of the Site, or access by anyone accessing the Site using your user ID and password.

You agree to comply with all applicable laws and regulations while using the Site or the Content.

You may not use the Site if you are under 13 years of age. If you are under 18 years of age, you may not use the Site unless a parent and/or guardian agrees to these Terms of Use on your behalf.

A completed form or application does not create or constitute any contractual relationship between you and CHG, its directors, officers, employees, agents, representatives, or contracted providers, to which any privilege may attach.

3. Changes to the Site

Although Community Health Group attempts to ensure the integrity and accurateness of the Site, it makes no representations, warranties or guarantees whatsoever as to the correctness or accuracy of the Site or any Content. Certain Content and functionality, such as information on participating providers, may not be accurate or up to date. It is also possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Community Health Group so that it can be corrected. Information contained on the Site may be changed or updated without notice.

4. Links

We may provide links to third party web sites that we believe may be of interest to you. Community Health Group makes no representations whatsoever about any other web site that you may access through this Site. When you access a non-Community Health Group site, please understand that it is independent from Community Health Group, and that Community Health Group has no control over the content on that web site. In addition, a link to a non-Community Health Group web site does not mean that Community Health Group endorses or accepts any responsibility for the content, or the use, of the linked site.

5. Disclaimer of Warranties

COMMUNITY HEALTH GROUP DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” “AS AVAILABLE,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT AND TITLE/NON-INFRINGEMENT. COMMUNITY HEALTH GROUP DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE SITE.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES AND LINKED WEB SITES. COMMUNITY HEALTH GROUP DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.

6. No Medical Advice

The Content of the Site, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment or recommendations of any kind. You should always seek the advice of your qualified heath care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. Community Health Group does not recommend or endorse any specific tests, physicians, products, procedures, opinions or other information that may be included on the site. Reliance on any information or Content appearing on the site is solely at your own risk.

7. Limitation of Liability Regarding Use of Site

COMMUNITY HEALTH GROUP IS NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SITE, AND/OR ANY LINKED WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR LINKED WEB SITES IS TO STOP USING THE SITE AND/OR THOSE SERVICES. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF COMMUNITY HEALTH GROUP TO YOU WITH RESPECT TO YOUR USE OF THIS SITE IS TEN DOLLARS ($10).

8. Governing Law

This Agreement will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any and all disputes, claims, or litigation arising from or related in any way to this Agreement shall be resolved exclusively by the courts in San Diego County, California and each party waives any objections against and agrees to submit to the personal jurisdiction of such state and federal courts, including objections or defenses based upon an inconvenient forum. If any provision of these Terms of Use is determined to be invalid under any applicable statute or rule of law, such provision is to that extent to be deemed omitted, and the balance of the Terms of Use shall remain enforceable.

Effective Date

The Effective Date of these Terms is August 7th, 2015.